Troof

Troof is an AI-powered platform that helps businesses collect, manage, and analyze online reviews, testimonials, and customer feedback all in one place. It focuses on increasing positive reviews while keeping negative feedback private, giving companies control over their online reputation. The platform uses AI to generate actionable insights from customer responses, helping businesses understand what customers love and where improvements are needed without manually reading every comment. Troof supports creating custom feedback forms and surveys that encourage customer responses and provide deep insights through AI analysis. It also offers AI-generated personalized replies to customer reviews, saving time and protecting reputation by responding promptly and thoughtfully. Users can showcase testimonials on websites and social media using easy-to-create widgets and downloadable video content. The tool integrates with major review sites like Google, Trustpilot, Yelp, and Booking.com, consolidating all reviews into a single dashboard for easier management. Troof’s AI continuously learns from new feedback to provide up-to-date insights and recommendations, enabling businesses to track progress and make informed decisions. Troof is designed for a wide range of users including agencies offering white-label reputation management, e-commerce brands aiming to boost conversions, local businesses seeking to attract customers with positive social proof, and service providers looking to turn feedback into referrals. The platform requires no credit card to start, making it accessible for businesses to begin managing their reputation quickly. Technically, Troof operates as a cloud-based web application that automates review routing by sending positive reviews to public channels and negative ones to private inboxes. Its AI-powered analysis and response system streamline reputation management, helping businesses protect and grow their online presence efficiently.

Key Features

• ⭐ Collect more 5-star reviews with smart capture links

• 📹 Generate and share powerful video testimonials easily

• 🤖 Get instant AI insights from all reviews and feedback

• 💬 Use AI to create personalized review responses quickly

• 📊 Build custom feedback forms and surveys that get results

Pros

• AI-driven insights save time analyzing customer feedback

• Smart routing keeps negative reviews private for damage control

• Supports video testimonials to enhance social proof

• Integrates with major review platforms for centralized management

• No credit card required to start using the platform

Cons

• Pricing details for agency plan require contacting sales

• Advanced AI features only available on paid plans

FAQ

How does Troof help increase positive online reviews?

Troof uses smart review capture links that encourage customers to leave 4 and 5 star reviews and automatically routes them to popular review sites like Google and Trustpilot.

Can Troof keep negative reviews from appearing publicly?

Yes, Troof routes 1 to 3 star reviews directly to your private inbox so you can address issues before they appear online.

What types of feedback can I collect with Troof?

You can create custom feedback forms and surveys for product feedback, cancellations, onboarding, and more, all analyzed instantly by AI.

Does Troof provide AI-generated responses to reviews?

Yes, Troof offers smart AI-powered review responses that generate personalized replies to save you time and protect your reputation.

Can I showcase testimonials on my website using Troof?

Absolutely, Troof lets you create website review widgets and download video testimonials to share on your site and social media.

Is Troof suitable for agencies managing multiple clients?

Yes, Troof offers a white-label solution designed for agencies to manage reputation for multiple clients efficiently.