PetsApp

PetsApp is a comprehensive veterinary engagement and communication platform designed to optimize the way veterinary teams interact with their clients. The platform offers a suite of tools that streamline various aspects of veterinary practice, including Text and SMS chat, appointment booking, reminders, digital payments, video calls, and AI-assisted communication through its CoPilot feature. With Wellness and Loyalty Plans, PetsApp ensures clients' pets receive the best care while also keeping the veterinary business thriving. Adopting PetsApp is straightforward, and it quickly integrates into daily operations, providing a smooth and seamless service that both staff and pet owners love. By implementing PetsApp, veterinary clinics see significant improvements, such as an increase in wellness plan subscriptions and a drastic reduction in missed calls, signifying enhanced client satisfaction and business efficiency.

Key Features

• Text and SMS Chat: Enable quick and direct communication through text.

• Appointment Booking and Reminders: Streamline scheduling and remind clients of upcoming appointments.

• Digital Payments: Offer a secure and fast payment solution with a simple transaction fee.

• Video Calls: Facilitate face-to-face virtual interactions between veterinary staff and pet owners.

• AI-Assisted Communication (CoPilot): Enhance engagement with intelligent automated messaging.

FAQ

What is PetsApp?

PetsApp is a platform that offers text and SMS chat, appointment booking, reminders, digital payments, video calls, wellness and loyalty plans, all in one intuitive application.

Can PetsApp integrate with a veterinary clinic's existing PIMS data?

Yes, veterinary teams can sync their PIMS data with PetsApp and start messaging clients via SMS from day one.

How quickly can PetsApp make an impact on veterinary clinic operations?

By week 4 of using PetsApp, 30-40% of clients are typically onboarded, leading to an 85% decrease in missed calls.

What are the fees for processing digital payments through PetsApp?

PetsApp can process digital payments with a fee of just 2.9% + 30¢ per transaction.

How successful has PetsApp been since its launch?

PetsApp was launched in January 2020 and has since helped process over $12.4 million in transactions, registered over 720,000 pets, and saved time for over 15,000 veterinary professionals.