OAM AI

Experience unparalleled guest management with Our AI Concierge, which significantly reduces guest communications by 91%. Our innovative solution offers an AI Virtual Assistant specifically tailored for short-term rentals, providing instant answers to guest inquiries through Whatsapp and SMS. With support for over 130 languages, communication barriers are a thing of the past, ensuring enhanced guest satisfaction. Say goodbye to sleepless nights answering repetitive questions and hello to increased revenue and a stress-free management experience. Our system comes with an intuitive Mission Control dashboard for real-time property management, allowing easy upload of custom knowledge including property manuals and FAQs. With no app downloads required, guests enjoy a seamless check-in and check-out process, and the unique 16-digit property passcode ensures information security. Embrace autonomy and let the AI Concierge handle the mundane tasks, so you can focus on what's truly necessary.

Key Features

• Instant Multilingual Support: Offer guests instant communication in over 130 languages through Whatsapp and SMS.

• Mission Control Dashboard: Manage your property with a centralized real-time dashboard.

• Seamless Guest Experience: Provide hassle-free check-in and check-out experiences with automated processes.

• Custom Knowledge Base: Upload your home manual and FAQs for guests to access all the information they need.

• No App Downloads: Guests enjoy a straightforward experience without the need for app downloads or logins.

FAQ

What can the AI Concierge do for guests?

Our AI Concierge can provide assistance and answer any questions your guests have regarding your property, in over 130 languages.

How does the chatbot provide information to guests?

You can upload your property's manual and any other documents in the OAM Reference Library so our chatbot can answer your guests' questions.

Do guests need to download an app to use the concierge service?

No, guests can access all the concierge services through SMS or Whatsapp, removing the need for app downloads.

Are the check-in and check-out processes automated?

Yes, OAM's check-in and check-out processes are automated, including reminders and the collection of feedback.

How is property information kept secure for guests?

Each property is assigned a unique 16 digit passcode, which guests use to access information specific to their rental unit.