Hatchet

Hatchet is your go-to AI companion designed to streamline incident responses for on-call engineers—offering a swift and smart solution to triage, investigate, and deploy fixes faster. This intelligent system understands every part of your infrastructure, processing observability data in mere seconds, so you can resolve issues rapidly and efficiently. With its ability to automatically triage, investigate, and remediate incidents, especially in critical tier-1 services, Hatchet injects relevant context into incidents to save time and resources. For enhanced data security, Hatchet is deployed as an on-premises, self-hosted solution with robust security features—including Code Llama 2, no telemetry, permissions management, audit trails, single sign-on (SSO), and version control—ensuring your data remains within your virtual private cloud (VPC). Hatchet boasts easy integration into any alerting system by calling it at the service's entrypoint and pointing it to the log file, after which it takes over to work its magic.

Key Features

• Automated Triage & Investigation: Automatically processes incidents, streamlining the workflow of resolving issues.

• Data Security: Ensures data security with 100% on-prem training and zero telemetry for in-VPC data privacy.

• Intelligent Context Injection: Provides relevant context into incidents to save time and minimize resource expenditure.

• Rapid Problem Resolution: Capable of ingesting logs, codebases, and knowledge hubs for instant issue resolution.

• Easy Integration: Offers effortless integration into alerting systems for streamlined incident handling.

FAQ

What is Hatchet?

Hatchet is an AI tool that helps on-call engineers respond to incidents by reading logs, comms channels, and code to suggest fixes.

How do you triage & investigate pages?

Hatchet can inspect logs from various sources like S3 buckets, CloudWatch, DataDog, etc., to investigate incidents and suggest pathways for fixing them.

How does Hatchet deal with data security?

Hatchet maintains data security through 100% on-prem training and 0 telemetry, encapsulating its operations entirely within your VPC.

How do I integrate Hatchet into my alerting system?

Integrate Hatchet into your alerting system by calling it in the service's entrypoint and pointing it to the log file.

Is Hatchet right for me?

Hatchet is ideal for companies, especially Series B - D, managing tier-1 services with the high-stakes need for fast and reliable incident responses.