chatbeat

chatbeat tracks how brands appear inside AI chatbots and AI search experiences such as ChatGPT, Gemini, Google AI Overviews and AI Mode, Perplexity, Claude, Copilot, DeepSeek, and Grok. It collects answers for brand and category prompts, scores visibility, flags misinformation, and compares performance against competitors. The tool gives marketing, SEO, and PR teams a clear view of how generative AI systems talk about their brands and what real users are asking those systems.

Key Features

• Multi‑platform AI visibility tracking: Monitors brand mentions, ranking positions, and share of voice across major AI chatbots and AI search surfaces in one dashboard.
• Accuracy, sentiment, and discrepancy checks: Identifies incorrect or outdated claims about a brand, evaluates sentiment in AI answers, and helps teams correct misleading narratives.
• Customer question discovery: Surfaces the exact questions people ask AI assistants about a brand, competitors, and a category, including search volume, rising topics, and differences between chatbots.
• Competitor benchmarking and AI visibility scoring: Compares a brand’s average rank and presence against chosen competitors, highlighting strengths and missed opportunities.
• Generative AI search tuning: Shows which web sources LLMs cite, how content influences AI answers, and where content gaps block stronger visibility in AI responses.
• Reporting and data access: Daily refreshes of thousands of AI answers per plan, exportable data, Looker Studio integration, and white‑label reports for agencies and enterprises.

Pros

• AI‑specific focus: Built for AI chatbots and AI search, so insights line up with GEO and LLM SEO needs rather than generic web rankings.
• Broad LLM coverage: Tracks nine major AI platforms, reducing the need to test prompts manually across multiple tools.
• Actionable content insights: Question discovery and AI source analytics make it easier for content and SEO teams to decide what to write, update, or fact‑check.
• Agency‑friendly plans: Unlimited projects and seats on higher tiers, exports, Looker Studio integration, and white‑label reporting suit agencies and multi‑brand teams.
• Trial without friction: A 10‑day free trial with no credit card lets teams validate value before committing.

Cons

• Price floor may feel high for very small teams: Entry at $99 per month targets serious marketing efforts more than side projects.
• Prompt‑based coverage: Visibility data depends on how well prompts are defined and maintained, which requires some strategy work.
• New metric set to learn: GEO and AI visibility scores differ from classic SEO KPIs, so some practitioners will need an adjustment period.

Who Uses It

• In‑house marketing teams: Tracking how AI assistants describe their brand, products, and campaigns, then feeding findings into messaging and media plans.
• SEO and GEO specialists: Monitoring LLM visibility, AI Overviews presence, and cited sources to support AI‑era search strategies.
• PR and communications teams: Watching sentiment, narrative accuracy, and crisis‑related prompts across leading AI chatbots.
• Digital and creative agencies: Managing AI visibility and reporting for multiple client brands from a single workspace.
• Uncommon Use Cases: Used by investor relations and corporate strategy teams to see how AI tools summarize a company during research, and by product managers who mine AI user questions for feature ideas, support content, and onboarding flows.

Pricing

• Free Trial: 10‑day free trial, no credit card required.
• Essential: $99 per month; includes 30 prompts, 1 project, 2 seats, access to 6 LLMs, daily refresh analyzing 5,400 AI responses, and customer prompt insights.
• Advanced: $249 per month; includes 100 prompts, unlimited projects, unlimited seats, access to all LLMs, and daily refresh analyzing 27,000 AI responses.
• Business: $599 per month; includes 300 prompts, unlimited projects, unlimited seats, access to all LLMs, and daily refresh analyzing 81,000 AI responses.
• Enterprise: Custom pricing billed annually; includes unlimited prompts, unlimited users and seats, access to all LLMs, and custom AI response analysis.