Canny

Canny is a comprehensive customer feedback management platform designed to help businesses collect, analyze, and act on user feedback. The platform enables companies to capture insights from customers and team members in a centralized location, providing features like user segmentation, voting on behalf, internal comments, and custom branding options. This makes it easy for teams to organize and prioritize feedback based on impact and relevance, ensuring the most valuable suggestions are addressed first. One of Canny's standout features is its ability to create public or private roadmaps, allowing teams to keep everyone informed about ongoing and upcoming projects. Integrations with popular project management tools like Jira, ClickUp, and Asana streamline the process, making it easier to incorporate user feedback into the development workflow. Additionally, Canny's changelog feature helps businesses announce product updates, boosting user engagement and keeping customers informed about new features and improvements. The platform's robust analytics and prioritization tools make it an essential resource for any team looking to build better products by leveraging user feedback effectively.

Key Features

• Centralized Feedback Collection: Gather and organize all feedback in one centralized tool.

• Insightful Feedback Analysis: Uncover customer insights for informed product decisions.

• Prioritization of Feature Requests: Use a customizable formula to prioritize what features to build next.

• Roadmap Building: Easily create and share public or private roadmaps.

• Update Sharing: Maintain customer engagement with a public changelog and release notes.

FAQ

What is the purpose of Canny?

Canny is designed to help businesses collect, analyze, and organize customer feedback in one centralized location.

Which tools does Canny integrate with?

Canny integrates with customer support tools as well as project management tools such as Jira, ClickUp, and Asana.

How do I get started with Canny?

You can contact Canny sales through the website or get started directly with a no-credit-card-required signup.

What features does Canny offer?

Canny features include feedback collection, feedback analysis, prioritizing feature requests, roadmap building, and update sharing.

Is Canny suitable for businesses of all sizes?

Canny is suitable for companies of all sizes, offering scalable plans from startups to enterprise-level businesses.