Bluerabbit

Bluerabbit AI is an innovative technology that streamlines customer support and software maintenance by autonomously fixing bugs and resolving tickets extracted directly from user chats. The advanced AI system is adept at recognizing when a user reports a problem or requests a feature, automatically generating a corresponding ticket, and promptly taking action to resolve the issue. Bluerabbit AI works asynchronously to deliver swift solutions, significantly saving time by handling the entire bug-ticket workflow from start to finish. By integrating with customer chat systems, Bluerabbit ensures quick turnarounds for issues, which enhances user satisfaction and improves the efficiency of support teams.

Key Features

• Automatic Ticket Creation: Generates tickets automatically when issues are reported in user chats.

• Code Search: AI searches for relevant code to fix reported bugs.

• Pull Request Automation: Submits pull requests to address code fixes after a problem is identified.

• Seamless Integration: Connects to your customer chats and works in the background to solve issues efficiently.

• Rapid Resolution: Significantly reduces the time taken to solve tickets by completing the bug-ticket flow end to end.

FAQ

How does Bluerabbit AI resolve tickets?

Bluerabbit AI resolves tickets by identifying user-reported problems in chats, creating tickets, searching for relevant code, and autonomously solving the issues.

Can Bluerabbit AI autonomously fix bugs?

Yes, Bluerabbit AI can autonomously search for and implement code fixes, automatically creating pull requests as a part of the resolution process.

How can I learn more about Bluerabbit AI?

To learn more about Bluerabbit AI and to book a demo session, you can reach out through the contact information provided or navigate to the 'Book a Demo' section on the website.

Does Bluerabbit AI include automated support responses?

Yes, support is streamlined with automated responses to client issues after the AI resolves them, as seen with the automated message sent to 'Erika' confirming the resolution.

How do I find information in user chats and tickets created?

To access your user chats and tickets, you would typically log into the Bluerabbit AI dashboard and use the 'Bluerabbit Answers' feature to find information and ask questions.